COOKIES POLICY
1. What is a cookie?
A cookie is a small file made up of letters and numbers and downloaded to your computer when you access certain websites. In general, cookies allow a website to recognize the user's computer.
The most important thing to know about the cookies we place is that they serve to improve the usability of our website, for example by remembering site preferences and language settings.
2. Why do we use cookies?
We may use cookies and other similar technologies for a number of reasons, for example: (i) for security or fraud protection purposes, and to identify and prevent cyber-attacks, (ii) to provide you with the service you have elected to receive from us, iii) to monitor and analyze the performance, operation and effectiveness of our service and iv) to improve your user experience.
3. Your choices:
To find out more about cookies, including how to see what cookies have been set and to understand how to manage, delete or block them, visithttps://aboutcookies.org/Wherehttps://www.allaboutcookies.org/en/.
It is also possible to prevent your browser from accepting cookies by changing the relevant settings in your browser. You can usually find these settings in the menu“ Options »Where“ Preferences »of your browser.
Please note that deleting our cookies or disabling future cookies or tracking technologies may prevent you from accessing certain areas or features of our services, or may otherwise negatively affect your user experience.
The following links may be useful, or you can use the option“ Help »of your browser.
To refuse and prevent your data from being used by Google Analytics on all websites, see the following instructions: https://tools.google.com/dlpage/gaoptout?hl=fr.
We may change this cookie policy. We encourage you to check this page regularly for the latest information on cookies.
PRIVACY POLICY
VILLA B is located at 197 chemin Combe Vidal, 83690, Salernes and registered under number 897 457 750, (hereinafter “VILLA B”, “we” or “our”) collects and processes personal data via the Website: http://www.villab-hotel.com
Our privacy policy sets out how the personal data we collect from you ("User", "you" or "your") will be processed by our services.
For the purposes of the General Data Protection Regulation of 27 April 2016 (The
“GDPR”), the term “personal data” means any information relating to a natural person identified or who can be identified, directly or indirectly (for example a surname and first name, date of birth, etc.) (the “Personal data”) and the data controller is VILLA B.
VILLA B may modify the terms of the Privacy Policy. You are invited to consult this page regularly to ensure that you agree with any modification.
1. Nature of the data collected:
As part of the use of Site www.villab-hotel.com, whether by filling in forms or by corresponding with us, you are likely to send us the following categories of data:
Your name, address, telephone number, email address and credit or debit card information (if you wish to place an order through our Website). When you create an account to use our Website, you can view your Personal Data in the "My Account" section. You can access this section directly to modify them.
We also automatically collect the following information:
Connection data (IP addresses, event logs, etc.)
2. Communication of personal data to third parties:
Communication to the authorities on the basis of legal obligations
On the basis of legal obligations, your personal data may be disclosed pursuant to a law, a regulation or pursuant to a decision of a competent regulatory or judicial authority. In general, we undertake to comply with all legal rules that could prevent, limit or regulate the dissemination of information or data and in particular to comply with Law No. 78-17 of January 6, 1978 relating to the computing, files and freedoms.
Categories of recipients of personal data
We work closely with third parties. Including, for example, IT service provider, payment service provider, logistics provider, etc.
The Personal Data that we may transfer to these categories of recipients includes credit or charge card information (to enable the transaction), your contact details, other names and other contact details you provide when placing an order. and want it delivered to another address along with your purchase history.
3. Virality of the conditions of reuse of personal data:
Commitment to the virality of the conditions
In the event of communication of your personal data to a third party, the latter is required to apply confidentiality conditions identical to those of the Site.
4. Purpose of the reuse of personal data collected:
Carry out operations relating to customer management concerning
commands; the deliveries ; the bills ; accounting and in particular the management of customer accounts
a loyalty program within one or more legal entities;
· monitoring customer relations such as carrying out satisfaction surveys, managing complaints and after-sales service
the selection of customers to carry out studies, surveys and product tests (except with the consent of the persons concerned collected under the conditions provided for in Article 6, these operations must not lead to the establishment of profiles likely to reveal sensitive data – racial or ethnic origins, philosophical, political, trade union, religious opinions, sexual life or health of persons)
Development of trade statistics
The organization of contests, lotteries or any promotional operation excluding online gambling and gambling subject to the approval of the Online Gaming Regulatory Authority
5. Aggregation with non-personal data:
Aggregation with non-personal data
We may publish, disclose and use aggregate information (information relating to all of our Users or to specific groups or categories of Users that we combine in such a way that an individual User can no longer be identified or mentioned) and information non-personal information for industry and market analysis, demographic profiling, promotional and advertising purposes, and other business purposes.
Aggregation with personal data available on the User's social accounts
If you connect your account to an account of another service in order to make cross-mailings, said service may communicate to us your profile information, connection information, as well as any other information whose disclosure you have authorized. We may aggregate information about all of our other Users, groups, accounts, personal data available about the User.
6. Collection of identity data:
Free consultation
Consultation of the Site does not require registration or prior identification. It can be done without you communicating personal data concerning you (surname, first name, address, etc.). We do not register any personal data for the simple consultation of the Site.
7. Collection of terminal data:
Collection of profiling data and technical data for the purpose of providing the service
Some of the technical data of your device is collected automatically by the Site. This information includes your IP address, Internet service provider, hardware configuration, software configuration, browser type and language, etc. The collection of this data is necessary for the provision of services.
Collection of technical data for advertising, commercial and statistical purposes
The technical data of your device is automatically collected and recorded by the Site, for advertising, commercial and statistical purposes. This information helps us personalize and continually improve your experience on our Site. We do not collect or store any personal data (surname, first name, address, etc.) that may be attached to technical data. The data collected may be resold to third parties.
8. Retention of technical data:
Shelf life of technical data
Technical data is kept for the time strictly necessary to achieve the purposes referred to above.
Period of retention of personal data and anonymization
Retention of data for the duration of the contractual relationship
In accordance with article 6-5° of law n°78-17 of January 6, 1978 relating to data processing, files and freedoms, the personal data subject to processing are not kept. beyond the time necessary to fulfill the obligations defined at the conclusion of the contract or the predefined duration of the contractual relationship.
Retention of anonymized data beyond the contractual relationship / after deletion of the account
We keep personal data for the time strictly necessary to achieve the purposes described in these T&Cs. Beyond this period, they will be anonymized and kept for exclusively statistical purposes and will not give rise to any exploitation of any kind whatsoever.
Data deletion after account deletion
Means of purging data are put in place in order to provide for their effective deletion as soon as the retention or archiving period necessary for the fulfillment of the determined or imposed purposes has been reached. In accordance with the law n ° 78-17 of January 6, 1978 relating to data processing, files and freedoms, you also have a right of deletion on your data which you can exercise at any time by contacting us. .
Deletion of data after 3 years of inactivity
For security reasons, if you have not authenticated yourself on the Site for a period of three years, you will receive an e-mail inviting you to connect as soon as possible, otherwise your data may be deleted from our databases. of data.
9. Account deletion:
On-demand account deletion
You have the possibility to delete your Account at any time, by simple request to contact.khoma@gmail.com
Deletion of the account in case of violation of the TOS
In the event of violation of one or more provisions of the T&Cs or of any other document incorporated herein by reference, we reserve the right to terminate or restrict without any prior warning and at our sole discretion, your use and access to the services, to your account and to the Site.
10. Indications in the event of a security breach detected by the publisher:
User information in the event of a security breach
We undertake to implement all appropriate technical and organizational measures in order to guarantee a level of security adapted to the risks of accidental, unauthorized or illegal access, disclosure, alteration, loss or destruction of personal data about you. In the event that we become aware of illegal access to your personal data stored on our servers or those of our service providers, or of unauthorized access resulting in the realization of the risks identified above, we undertake at :
· Notify you of the incident as soon as possible;
· Investigate the causes of the incident and inform you thereof;
· Take the necessary measures within reason to reduce the negative effects and damages that may result from said incident
Limitation of Liability
Under no circumstances can the commitments defined in the point above and relating to notification in the event of a security breach be assimilated to any acknowledgment of fault or liability for the occurrence of the incident in question.
11. Transfer of personal data abroad:
No transfer outside the European Union
VILLA B undertakes not to transfer the personal data of its Users outside the European Union.
12. Modification of the TOS and the privacy policy:
In the event of modification of these T&Cs, commitment not to lower the level of confidentiality substantially without the prior information of the persons concerned.
We undertake to inform you in the event of a substantial modification of these T&Cs, and not to lower the level of confidentiality of your data substantially without informing you and obtaining your consent.
13. Applicable rights and methods of recourse:
Arbitration Clause
You expressly agree that any dispute that may arise as a result of these T&Cs, in particular its interpretation or execution, will be subject to an arbitration procedure subject to the rules of the arbitration platform chosen by mutual agreement, to which you adhere without reservation.
14. Data portability:
Data portability
We are committed to offering you the possibility of having all the data concerning you returned to you on simple request. We thus guarantee you a better control of your data, and you keep the possibility of reusing them.
15. Contact:
All questions, comments and requests regarding this Privacy Policy should be directed to contact.khoma@gmail.com